You can find our most frequently asked questions about what to expect, what to bring and how much an appointment will cost below. If you cannot find what you’re after feel free to contact us via the form on this page or Contact Us. We are here to help!
No referral is required to book an appointment. You are welcome to book directly with our clinic.
If you do have a referral from your GP under a Chronic Disease Management Plan (formerly an EPC plan), you may be eligible for a partial Medicare rebate on your appointments.
Wagga Podiatry Plus accepts all major private health insurers. The amount you can claim will depend on your level of cover and whether podiatry is included in your extras policy.
We are also a Medibank Members’ Choice (preferred provider) clinic. This means Medibank members with eligible extras cover may receive higher rebates and lower out-of-pocket costs when attending our clinic compared with non-network providers.
We recommend contacting your private health insurer prior to your appointment to confirm your rebate and annual limits.
Yes. We offer HICAPS for on-the-spot private health insurance rebates. If you have podiatry included in your extras cover, we can process your rebate immediately at the end of your appointment.
Please bring your physical private health insurance card with you to your appointment.
Private podiatry services are not generally covered by Medicare.
However, patients with certain chronic medical conditions may be eligible for a Chronic Disease Management Plan through their GP. This plan provides a partial Medicare rebate for up to five allied health visits per calendar year.
Eligibility and referral must be arranged through your GP prior to your appointment.
Please bring any relevant referrals, letters or previous imaging reports such as X-rays, ultrasound, CT or MRI scans.
For injury or biomechanical appointments it is helpful to bring:
- Shoes you commonly wear
- Running or exercise shoes if relevant
- Any orthotics, insoles or braces you currently use
For skin and nail appointments please remove any nail polish or shellac prior to attending.
Your first appointment involves a detailed assessment to understand your symptoms and how they developed. Your podiatrist will take a full history, examine the foot and lower limb, and discuss the findings with you.
Where appropriate, treatment will begin during the first visit. This may include hands-on care, exercise advice, footwear guidance or further investigations such as imaging.
Initial appointments are typically up to 60 minutes, with review appointments usually around 30 minutes unless otherwise specified.
Fees vary depending on the type of appointment and treatment required. Our team can provide a breakdown of fees if you would like more information before booking.
If you have private health insurance or a Medicare referral, you may be eligible for a rebate on part of the consultation.
Appointments run on a schedule and we require at least 24 hours notice if you need to cancel or reschedule your appointment.
Appointments cancelled with less than 24 hours notice, or appointments that are not attended, will incur the full appointment fee.
If you need to change your appointment time, please contact the clinic as soon as possible so we can offer the time to another patient.
Yes. We offer evening appointments on selected weekdays and many Saturday morning appointments. Availability can be viewed through our online booking system but more times will be found by contacting the clinic directly
Yes. We accept Department of Veterans’ Affairs patients.
Gold Card holders are covered for podiatry services. Some White Card holders may also be eligible if their condition is related to their approved medical condition.
A valid referral from your GP must be provided at the time of your appointment.
Payment is required at the time of your appointment. We accept EFTPOS, Visa and Mastercard. Private health insurance rebates can be processed on the spot through HICAPS where applicable.